Minerva helps you develop knowledge bases complete with support documentation like how-to videos, FAQs, and interactive guides. You can boost onboarding and adoption of your SaaS product, as well as enhance internal communication within your team.
Once you’ve created your guides, simply add one line of JavaScript to your platform to embed your knowledge base and make it accessible to users. It lets you embed a Launch Center into your SaaS platform, so users don’t have to go off-platform to find support docs or videos.
You can display dynamic guides to different users and make any documentation available on specific pages. And because your content is interactive and contextual, users can get the support they need at any moment.
Using text-to-speech technology, Minerva automatically compiles educational videos based on static screenshots. You can show users exactly how to resolve their issues using step-by-step text, screenshots, and videos within every guide.
Give your engineers and customer success teams a break with this AI-powered platform that can even create interactive product demos and walkthroughs!
It can significantly reduce churn rate and boost net dollar retention by delivering timely, self-serve documentation. Plus, this tool is built to help organizations work smarter, not harder. Just invite your team or clients to curate and organize guides that capture workflows.
You’ll also be able to integrate with solutions like Salesforce, WordPress, Jira, and Asana using Minerva’s browser extension. With Minerva, you can always count on AI to generate the most up-to-date support documentation for any SaaS product.
