Best Chatbot Builders: Top Free & Paid Software Tools

Explore the Best Chatbot Builders that we handpicked for you then shortlist the ones you find potentially helpful to build automated chatbots in order to productively manage and grow your business easier, faster, and smoother.
Mohammed Ishan Akram
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Last Updated: August 5, 2022
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As a content creator and avid WordPress enthusiast, I'm always on the lookout for the latest and greatest tools to help me streamline my workflow and make my online presence more effective. That's why I'm excited to share with you my latest discovery: chatbot builders!

If you're a Saas lover or an automation lover, you'll definitely want to keep reading. Chatbots are a fantastic way to engage with your website visitors, automate customer service, and even increase conversions.

And the best part? There are plenty of free and paid chatbot builder tools available to help you get started. In this blog post, I'll be taking you through the top chatbot builder tools on the market.

Whether you're a seasoned pro or a complete newbie, there's sure to be a chatbot builder that's right for you. So, without further ado, let's dive in and explore the wonderful world of chatbots!

Customers AI

Customers AI offers an all-in-one chatbot platform that allows businesses to capture, qualify, and nurture leads across multiple channels including SMS, Facebook, and web chat.

Their patent-pending OmniChat technology enables marketers to write a single chatbot funnel that works seamlessly across different messaging platforms.

The chatbot tools include website chatbots, Facebook Messenger website chat widgets, WordPress chatbot plugin, Q&A triggers, chat forms, and more.

The chatbot builder is easy to use with drag-and-drop content widgets and visual campaign tools that work across different channels. Users can also see valuable chatbot campaign data and visualizations of bot KPIs through bot analytics.


Tidio is an advanced Chatbot Builder that helps small and medium-sized businesses provide excellent customer service to their website visitors.

It provides live chat, chatbots, and ticketing services that allow companies to communicate with their customers in real-time and automate repetitive tasks.

Its customizable chatbots can engage visitors, provide relevant information, and even make sales, while its smart ticketing system streamlines communication between customers and support teams.

The platform integrates with popular eCommerce platforms and tools and offers an easy-to-use interface, world-class support, and a free basic plan. It has helped businesses increase their conversion rates, generate more sales, and improve customer satisfaction.


Chatfuel is an advanced chatbot builder that enables businesses to automate their customer support and sales functions. It has already served millions of people worldwide.

It offers pre-made answers to common customer queries, allowing businesses to save time and focus on other tasks. It also provides audience segmentation, scheduled re-engagement sequences, and analytics tools to help businesses optimize their chatbots.

With it, businesses can automate customer support and sales on multiple channels, including WhatsApp, Facebook, Instagram, and their website. The platform is easy to use and offers free templates for various industries, making it an ideal solution for businesses of all sizes.


TARS is an advanced chatbot builder that helps marketing and customer service teams optimize their conversion funnels, automate customer service interactions, and redefine the customer experience.

It is trusted by global brands, including American Express, Nestle, and Vodafone. With TARS Prime, their new cutting-edge chatbot powered by ChatGPT, users can set up their website's chatbot in under 30 seconds.

Its key features include reducing drop-offs and increasing conversions by up to 50%, automating 80% of call center conversations, and leveraging cutting-edge user flow and chatbot analytics to boost KPIs.

It also offers a suite of products to help automate conversations, transfer to live chat, re-engage with campaigns, and leverage analytics. Additionally, it is omnichannel, with support for websites, mobile apps, WhatsApp, and SMS/text.

It integrates with many popular tools, including Trello, Zapier, Mailchimp, and Salesforce. The future of customer experience is conversational automation, and TARS is leading the way.


Botsify is a popular chatbot builder platform that helps businesses to automate their customer support and marketing processes. The platform empowers businesses to improve customer satisfaction and increase revenue with AI-powered chatbots.

It's an easy-to-use platform that provides a range of features including website chatbots, multilingual chatbots, lead generation conversational forms, and live chat with agent fallback. The platform is highly customizable and can integrate with over 100 third-party platforms.

With a dedicated support team and a 14-day free trial, Botsify is an excellent choice for businesses looking to streamline their operations and improve customer engagement.


In conclusion, exploring the world of chatbot builders has been a fascinating journey for me. I have discovered some of the best tools available in the market for both free and paid versions. Each of them has its unique features and advantages, making them suitable for different purposes and requirements.

For Saas and automation lovers, chatbots can be a game-changer in enhancing customer experience and reducing workload. It's impressive how much a well-designed chatbot can achieve in terms of customer engagement, lead generation, and sales.

So, what's next? Which chatbot builder are you planning to try? Have you used any of the tools I mentioned in this post? How was your experience? I'm curious to know your thoughts and feedback.

In the meantime, stay tuned for more exciting explorations into the world of technology and digital tools. Who knows what innovative solutions we might come across next? Keep learning and expanding your horizons.

Don't forget to share this post with your network and leave a comment below. Let's engage in a conversation and exchange ideas on how chatbots can benefit your business.

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Article Author
Mohammed Ishan Akram
My name is Ishan, I am a Student, Digital Marketing Enthusiast, Social Media Manager, and Content Creator at SyncWin. I am very passionate about Social Media Marketing as well as Content Marketing so I always keep learning new things about these topics and whatever I learn I try to implement it for my Personal Brand and SyncWin Ecosystem.
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